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Business Process and Case Management

You will obtain practical knowledge in two interconnected areas - how rigid and flexible processes can be modelled and supported by IT systems in today's competitive business environment.

You will acquire skills needed for your career in fields such as IS, Project Management and eGovernment.



Teaching Format

Internet based distance learning.


Assessment

The course is examined as follows:

  • project work
  • take-home examination

Examiner


The schedule will be available no later than one month before the start of the course. We do not recommend print-outs as changes can occur. At the start of the course, your department will advise where you can find your schedule during the course.
Note that the course literature can be changed up to two months before the start of the course.


Course reports are displayed for the three most recent course instances.








Study counsellors

Margrét Håkansson and Mitra Wijkman

Visiting hoursPlease contact us via email if you want to book a meeting. We are available on Campus in Kista and via Zoom.

Phone hoursThursday 12.30–2 pm

Irregular office hoursLast phone hours for autumn 2025: Thursday 11 December
First phone hours for spring 2026: Thursday 15 January